FAQ
1. What are the advantages of the peptides offered by Pen Peptide?
Pen Peptide stands out in the market with its unique approach to offering peptides. Our products are offered in a specially developed pen form, making them extremely convenient for use. This is particularly beneficial for clients looking for a quick and easy way to apply peptides. Each pen contains a pre-dissolved product, eliminating the need for individual mixing and preparation, often encountered with other forms of peptide products
2. How to choose the right peptide for my needs?
Selecting the correct peptide for your specific needs is crucial for achieving optimal results. First, we recommend reviewing the detailed descriptions of our products, which provide information about their benefits and intended uses. Second, it is important to consider your personal goals, health condition, and specific needs. For example, some peptides are suitable for improving overall health and well-being, while others are focused on specific areas such as post-workout recovery or skin improvement. If you are unsure which product is most suitable for you, you can contact us for a recommendation.
3. How is delivery performed and how long does it take?
To ensure the optimal condition and effectiveness of the peptides, all peptides are shipped in cooler boxes. This ensures that the peptides are stored at the appropriate temperature, preventing any possible damage to the product. In this way, Pen Peptide customers receive high-quality, convenient-to-use, and reliably stored peptide products.
Delivery typically takes from 4 to 10 working days (depending on the country). We make deliveries in all Europe.
4. Do you provide consultations or recommendations for the products?
Yes, at Pen Peptide, we understand that choosing the right peptide can be a complex process. Therefore, we offer personalized consultations to help you find the most suitable product, tailored to your specific needs and goals. You can contact us via Facebook, Instagram, phone, or email for assistance. This is part of our commitment to ensure high-quality service and customer satisfaction.
5. How can I pay for my order?
At Pen Peptide, we offer a convenient and secure way to pay for your order. You can pay with Bank Deposit when you make your order. Choosing this method, it is necessary to make a payment by bank transfer (bank transfer, through online banking, in a branch of your bank, etc.). You will receive payment information via Bank Deposit immediately after completing your order.
6. How can I track the status of my order?
You usually receive an email with a tracking number, which allows you to follow the status of your order. In case you have not received an email, please contact us so we can inform you of the whereabouts of your order.
7. How can I get help if I have a problem with my order?
If you encounter a problem with your order, we are here to help. You can contact us in several ways:
- By phone: Our customer service representatives are available to answer your questions. The contact phone number is available on our website.
- By email: If you prefer written communication, you can send us an email with details of your problem. Our specialists will review your request and respond as soon as possible.
- Through the online contact form: There is a contact form on our website that you can fill out. Once we receive your request, one of our representatives will contact you for further assistance.
- Via Facebook/Instagram: You can find a link to Facebook/Instagram on our website and contact us directly.
8. Can I combine different peptides?
Combining different peptides can be an effective approach to achieving specific health and fitness goals, but it is important that this is done after consultation with a specialist. At Pen Peptide, we offer a variety of peptides, each created with specific goals and effects in mind. When correctly combined, different peptides can offer synergistic effects that may improve overall results.
9. Are there age restrictions for purchasing your products?
Yes, at Pen Peptide, we have a strict policy regarding age restrictions for purchasing our peptides and pharmaceutical products. Sales of our products are restricted to individuals who are under 18 years of age. (You can only purchase a product from us if you are OVER 18 years old.)
10. Are there special instructions for storing the products?
Yes, storing the peptides we offer at Pen Peptide requires special attention to ensure their effectiveness and safety. It's important for the peptides to be stored in a refrigerator. This helps preserve their composition and effectiveness throughout their shelf life. Peptides are sensitive to temperature changes and can degrade if stored under inappropriate conditions. Upon receiving your order, place the products in a refrigerator. If you have any questions regarding the storage of a specific product, do not hesitate to contact us for further information.
11. What types of peptides do you offer at Pen Peptide?
We have a wide variety of peptides for different purposes, including for fitness and sport, we offer peptides for muscle mass, such as: Ipamorelin, CJC 1295 No Dac, IGF-1LR3, GHRP-2, Somatropin (HGH), PEG-MGF, GHRP-6, ACE-031, MGF, Follistatin 344, ACE-083, and others. The peptides for weight loss and fat burning we offer include: Semaglutide, Tirzepatide, Ipamorelin, HGH Frag 176-191, CJC 1295 No Dac, Somatropin, Aicar.
12. What products do you offer for health?
We offer a wide variety of peptides and health products, such as: Semaglutide; Ara290; NAD+; Thymalin; Thymosin Alpha 1; Tirzepatide; Choriomon 5000; TAD600 Gluthatione; Resveratrol, Curcumin, L-arginine, and others.